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About Hotel Southgate, Delhi

Hotel Southgate in New Delhi was established approximately a decade ago and is operated by Southgate Resorts & Hotels Private Limited, which was officially incorporated on March 27, 2008. The hotel is a family-run business led by the Kapoor family, who transitioned into the hospitality industry from a legacy in the jewellery business.

Our Founders

Sushil Kumar Kapoor

Sushil Kumar Kapoor has been the spearhead of the legacy that Sheel Jewellers hold. A visionary jeweller, he has given the oldest jewellery firm in Himachal a new direction since taking over in 1970, a business which has been known for its unmatched quality since 1947.

Saurabh Kumar Kapoor

Saurabh has infused new energy into the business and has given it a new direction since he joined the business in 2003. He has a meticulous approach towards things, and a degree in diamond grading from the Indian Institute of Gemology speaks for the same.

Siddharth Kumar Kapoor

Siddharth is the youngest of the pillars which hold Sheel Jewellers together. With his vision, Sidharth, along with his elder brother and father, has propelled Sheel Jewellers to new heights. He has a degree in diamond grading as well as a prestigious hotel management degree from London.

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Mission

The hotel focuses on providing smart, clean, and safe hospitality offerings. They aim to constantly enhance value for their patrons through the adoption of modern practices.

Vision

Hotel Southgate’s vision includes several key growth and quality targets:

  1. Global Expansion: Becoming a globally consistent, powerful, and first-class brand.
  2. National Growth: Establishing a significant presence throughout India.
  3. Industry Leadership: Aiming for leadership in hospitality through superior service.
  4. Dynamic Adaptation: Evolving as an organisation to meet changing customer needs.
  5. Sustainability: Boosting sustainable tourism and integrating environmental management into business areas.

Core Values

The hotel operates under a set of values focused on service and efficiency:

  1. Customer-Driven Excellence: Anticipating expectations and delighting guests with modern facilities.
  2. Innovation: Making meaningful changes to improve products and services.
  3. Speed & Ability: Delivering on promises with a sense of urgency and short response times.
  4. Workforce Development: A commitment to the growth, welfare, and development of their employees.

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